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General terms and conditions

General terms and conditions

General Terms & Conditions of Business


Personal Data

The purpose of this document is to regulate the GENERAL TERMS & CONDITIONS of the online Booking services of PER VITANATURE MDP, S.L., registered address at c/ Plaza España n. 3, 43747 Benissanet (Tarragona), CIF Number B-43807064 (hereinafter APARTHOTEL MONRURAL) and registered in Volume 2088, Folio 57, Sheet T-31274, 1st entry.  The use of these services implies the full and unreserved acceptance and validity of each and every one of the General Terms, which shall be deemed as automatically incorporated into the contract signed with APARTHOTEL MONRURAL, without it being necessary to transcribe them in the last updated version of these General Terms.

 


The use of the online booking service of APARTHOTEL MONRURAL Online Booking Service

  1. The purpose of the online Booking services is to book a room at APARTHOTEL MONRURAL. THE USE OF THESE SERVICES IMPLIES THE FULL AND UNRESERVED ACCEPTANCE AND VALIDITY OF EACH AND EVERY ONE OF THE GENERAL TERMS, WHICH SHALL BE DEEMED AS AUTOMATICALLY INCORPORATED INTO THE CONTRACT SIGNED WITH APARTHOTEL MONRURAL, WITHOUT IT BEING NECESSARY TO TRANSCRIBE THEM IN THE LAST UPDATED VERSION OF THESE GENERAL TERMS.
  2. Purchase procedure: when making an online booking the user will receive an email confirmation of the booking including the booking reference code. This email will be your booking confirmation and you will need to show it upon arrival to the hotel.
  3. Guarantee: The booking is confirmed and guaranteed all night through your credit card. If you do not arrive to the hotel, and gave no prior cancellation notice, you will be charged in accordance with the cancellation policy.
  4. Booking cancellation or changes of dates: Advance cancellations or changes will not be charged to the user as long as the cancellation or the change of dates is made via email at least three days prior to arrival. After this time APARTHOTEL MONRURAL will charge booking fees for indemnity, which will amount to 30% of the booking cost.
  5. VERY IMPORTANT: This clause shall not be valid for bookings made more than one month in advance. In this case the user must notify the resort by email ten days prior to arrival for the cancellation or the changes of dates to not generate any fees. If you fail to do this, APARTHOTEL MONRURAL will charge an amount equivalent to 30% of the total amount of the booking. Latest check-in to the hotel is 8:00 PM on the day of arrival. After this time, if the resort has not been notified in advance of your late arrival, APARTHOTEL MONRURAL may cancel this booking and make a charge for indemnity of cancellation fees equivalent to the total amount of the booking.

 

  1. Tariff per room per night. The rates are only valid in writing and during the time frame indicated therein. When there are valid and justifiable reasons, APARTHOTEL MONRURAL reserves the right to modify these tariffs without prior notice. The rates concerning the reservation will be indicated during the booking process. Rates are liable to current VAT rates. Room prices include breakfast. Tourist tax not included.
    The discounts on offers which are current at the time of making the online booking will be applied directly at reception at APARTHOTEL MONRURAL when making the payment of the invoice for the stay or any expenses incurred during the stay. For this, you need to present your online booking confirmation (email received) showing the offers applicable at the time of the booking.

 

  1. The client may not use two offers simultaneously, which is why the greatest discount will be applied.

 

Obligations and responsibilities of the user

The user commits to using the services in accordance with the Law, moral standards, good conduct and public order, as well as with the dispositions of the present General Terms and/or Conditions of purchase,  As a consequence, you are required to not use the services for illicit purposes or effects and/or those contrary to what is set forth in these General Terms and/or Conditions of purchase, purposes that harm the rights and/or interests of third parties or which in any way may harm the services, APARTHOTEL MONRURAL, and/or its image.

 

Protection of personal data of the users by APARTHOTEL MONRURAL

The user of the online booking services offered through www.aparthotelmonrural.com , is voluntarily providing data that are personal in nature (hereinafter Personal Data) and expressly, fully and unreservedly accepts that APARTHOTEL MONRURAL treats them automatically and incorporates them into a file to be able to provide and offer services. APARTHOTEL MONRURAL is responsible for this file and it is registered before the relevant authorities.

The owners of the data at all times have the right to access the file, with the ability to exercise their rights of rectification, erasure and opposition in the Terms collected in the legislation of data protection. In the same way, the consent of the user for the treatment and concession of his/her personal data shall be revocable at all times with no retroactive effects, in accordance with the provisions of Articles 6 and 11 of Organic Law 15/1999 of 13 December on Personal Data Protection.

To such end, the user must contact APARTHOTEL MONRURAL by email at lopd@aparthotelmonrural.com or by writing to their business address at Plaza España n. 3, 43747 Benissanet Tarragona. APARTHOTEL MONRURAL guarantees that it has adopted the appropriate measures of security in its facilities, systems and files. Furthermore, APARTHOTEL MONRURAL guarantees the confidentiality of the Personal Data, although it will disclose to the competent public authorities the Personal Data and any other information that is in its power or is accessible through its systems and is required in conformity with the applicable legal and regulatory dispositions. The users of www.aparthotelmonrural.com guarantee and are responsible in all cases of the veracity, precision, validity and authenticity of the Personal Data provided, and undertake to keep them duly up to date.

The services of APARTHOTEL MONRURAL are not targeted to minors and APARTHOTEL MONRURAL does not request or collect information about minors.

 

Right of Modification

APARTHOTEL MONRURAL reserves the right to make any changes it deems adequate to its Website without prior notice, and may change, delete or add both contents and services provided through the website as well as the way these appear or are located on the site. As well as the Conditions for purchase and use of the services.

 

Disclaimer of guarantees and liability

APARTHOTEL MONRURAL does not guarantee the reliability, availability or continuity of the services made available to the user, which is why it excludes any type of responsibility for damages of any kind that may arise in connection to the lack of availability, reliability or continuity of its website or its services, although it will make reasonable efforts to provide technical help to the person affected.

IN THE CASE THAT APARTHOTEL MONRURAL, DESPITE TAKING THE NECESSARY PRECAUTIONS, IS UNABLE TO PROVIDE THE PURCHASED ROOMS FOR REASONS NOT ATTRIBUTABLE TO IT AND IF IT IS NOT POSSIBLE TO PROVIDE THE SERVICES UNDER THE AGREED TERMS, APARTHOTEL MONRURAL SHALL OFFER THE USER THE POSSIBILITY OF CHOOSING BETWEEN THE FULL REIMBURSEMENT OF HIS/HER PAYMENTS OR SUBSTITUTION FOR ANOTHER PRODUCT OF SIMILAR FEATURES, CATEGORY AND QUALITY. IF THE SUBSTITUTED SERVICE IS OF INFERIOR CATEGORY OR QUALITY, APARTHOTEL MONRURAL SHALL REIMBURSE THE DIFFERENCE.

 

APARTHOTEL MONRURAL is not responsible for controlling and does not previously control the absence of virus or elements in the content that may cause alterations in the software or hardware of the users visiting the web pages, which is why it shall not be responsible for damages of any kind that may arise from them.

 

Safeguard of the purchase General Terms

Should one of the points of the present General Terms of Purchase be declared void or inoperative, the rest of the General Terms shall be maintained in the terms agreed.  APARTHOTEL MONRURAL commits to substituting the point affected by the nullity that best approaches the original intention pursued.

NO POINT IN THIS CONTRACT WILL AFFECT IN ANY WAY THE IMPERATIVE DISPOSITIONS IN THE MATTER OF CONSUMERS. IF YOU ARE NOT A CONSUMER, YOU EXPRESSLY RENOUNCE TO YOUR RIGHT OF WITHDRAWAL.



The Website of APARTHOTEL MONRURAL and acceptance of rules of use

The user is conscious that the use of the online booking services implies the full and unreserved acceptance of each one of the clauses integrating the rules of use of www.aparthotelmonrural.com, in the version published by APARTHOTEL MONRURAL at the time in which the user purchases the service. For this, the user must be conscious of the importance of consulting the norms of the present page, before accessing and/or using these services.



Applicable law and competent jurisdiction

The present conditions shall be governed by Spanish law. In the case that any discrepancy or controversy should arise from the interpretation or application of the present conditions, or in relation to the use of the website, APARTHOTEL MONRURAL and the USER agree, waiving any other jurisdiction which may correspond to them, to definitively resolve it through Law Arbitration, to be held in the city of Tarragona, pursuant to the Arbitration Law of 5 December 1988.

Both parties undertake to accept and comply with the arbitral award and, should the formalisation or judicial execution of the award be required, or if the arbitration is not carried out, by mutual agreement of the parties, or should it be declared null, both parties, waiving their own jurisdiction if any, shall submit to the Courts and Tribunals competent to the address of APARTHOTEL MONRURAL.

 

MONRURAL APARTHOTEL
Plaça España 3
43747 BENISSANET (TARRAGONA) SPAIN

INFORMATION AND BOOKINGS:
From Tuesday to Sunday, 9:00-14:00 h.
Tel: 977 40 75 81 
info@aparthotelmonrural.com

N 41º03'29.51''
E 0º37'45.47''
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